Patient Information and Governance

The Caldicott Guardian is Dr K A Rahman

The Clinical Governance Lead is Dr K A Rahman

The Information Governance Lead is Mrs Alison Bailey

The clinical records the Practice holds are held in accordance with Clinical and Information Governance guidelines.

Should you require access to your medical records, please contact the practice in writing. An appointment will be made for you to view your records with an appropriate member of staff.

Should an outside agency require a copy of your medical records, they will need to request them in writing to the Practice. Written consent from you as the patient will be required to be forwarded with the address and the reasons why they require the information will also be necessary.

Your medical records are not used unless your permission has been requested and granted in writing.

All staff has a code of confidentiality in their contracts and all records are completely confidential in all instances.

All staff are regularly trained on these matters.

If a person rings the Practice for information and they are not the patient, we are unable to discuss anything in respect of the patient, unless we have written consent from the patient. This is in keeping with the code of confidentiality.

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We are currently awaiting our CQC inspection