Patient Responsibilities

In order for us to provide a good service we also require patients to act responsibly by following the procedures below:

Remember to keep your appointment. If you are not able to attend, please inform the surgery as soon as possible.

If more than one person needs to be seen, make a separate appointment for each patient.

Please remember a prescription is not always necessary with every consultation. Your doctor will advise you accordingly.

Please request out of hours consultations for emergencies only. Home visits are at the doctor’s discretion.

Please treat the reception team with the respect they deserve. They work very hard and can be very busy. Your patience is appreciated.

Look after your own health. Exercise regularly, eat healthily and try not to smoke.

Ensure you have enough medication at all times.

Text Message Service

The Practice send text message reminders to patients regarding pending appointments. However, unfortunately sometimes, due to technical difficulties out of hours, these messages do not send. Therefore please ensure that you keep a written record of your appointment. It is the patient’s responsibility to ensure they attend or cancel their appointment.

Our CQC Results

We are currently awaiting our CQC inspection