In order for us to provide a good service we also require patients to act responsibly by following the procedures below:
- Remember to keep your appointment. If you are not able to attend, please inform the surgery as soon as possible.
- If more than one person needs to be seen, make a separate appointment for each patient.
- Please remember a prescription is not always necessary with every consultation. Your doctor will advise you accordingly.
- Please request out of hours consultations for emergencies only. Home visits are at the doctor’s discretion.
- Please treat the reception team with the respect they deserve. They work very hard and can be very busy. Your patience is appreciated.
- Look after your own health. Exercise regularly, eat healthily and try not to smoke.
- Ensure you have enough medication at all times.
THE NHS AND PRACTICE HAS A ZERO TOLERANCE POLICY TOWARDS ANY KIND OF ABUSE TOWARDS IT’S STAFF.
REMOVAL FROM THE PRACTICE LIST MAY BE UNDERTAKEN WHERE A PATIENT IS VIOLENT OR ABUSIVE TOWARDS ANY STAFF AT THE PRACTICE OR PERSONS ON THE PRACTICE PREMISES.